Open daily 29 March – 31 October 11.00am – 4.30pm

Privacy Policy

This privacy policy sets out how Hergest Croft Gardens (HGC) uses and protects any information that you give us when you use this website.

HGC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HGC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2017.


What we collect
We may collect your name, email address, telephone number and any additional information you provide in the contact form.


What we do with the information we gather
We collect this information only so we can respond to a specific request you have made using our contact form.


A cookie is a small file stored in a location set by your browser. The cookie file is added to your device and helps analyse web traffic or lets you know when you revisit this site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information
If you choose to to contact us using the contact form on this website we will only use the information to respond to your specific query. Please do not send any sensitive information such as bank or payment card details via this form.

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing us at Hergest Croft Gardens, Hergest Estate Office, Ridgebourne Road, Kington HR5 3EG

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Hergest Croft Gardens, Hergest Estate Office, Ridgebourne Road, Kington HR5 3EG.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.